What information do you need on a shipping paper or an emergency response situation? Depending on the country you are shipping from, the answer can vary.

Canada

The Transportation of Dangerous Goods Regulations, Part 3, (1) 3.5(f) and (2) outlines the requirements for the shipping document.  These requirements include:

Having the words “24 hour number” followed by an active 10-digit telephone number xxx.xxx.xxxx,

1. Being able to reach the consignor immediately, and
2. Providing technical assistance without breaking the connection. An outside agency that is registered with the emergency response provider may be used.

USA

The requirements outlined in the 49 CFR  [172.201(d) and 172.604(b)(1)&/or(2)] states that if the shipper is using an Emergency Response Information provider or an agency on their behalf, a 24-hour telephone number and name of the person or contract number must be added to the Emergency Response Shipping paper.

Recently, an FAA inspector visited a customer of ours and the Emergency Response information on the shipping document was something they checked.  As part of their audit, they called the number listed on the form to verify that the contract number was indeed valid.

Remember, during a transport emergency, first responders rely on this information to react to the situation quickly and to react with the correct protective and fire-fighting measures.

Do you need a 24-hour emergency response service?

ICC has a 24-hour phone number available in the USA, Canada and internationally.

Call us today: USA – 888.442.9628 · Canada 888.977.4834
to get more information or to request a quote.