{"id":859403,"date":"2021-11-30T07:00:45","date_gmt":"2021-11-30T12:00:45","guid":{"rendered":"https:\/\/www.thecompliancecenter.com\/ca\/?p=859403"},"modified":"2025-09-05T03:17:19","modified_gmt":"2025-09-05T07:17:19","slug":"rejected-package-but-checklist-doesnt-reference-prepared-package","status":"publish","type":"post","link":"https:\/\/www.thecompliancecenter.com\/ca\/help-center\/articles\/rejected-package-but-checklist-doesnt-reference-prepared-package\/","title":{"rendered":"Rejected package but checklist doesn\u2019t reference prepared package"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-875454 size-full\" src=\"https:\/\/www.thecompliancecenter.com\/wp-content\/uploads\/2021\/11\/ICC_RejectedPackage_Blog_11-2021.png\" alt=\"\" width=\"1001\" height=\"301\" \/><\/p>\n<p><span style=\"font-weight: 400;\">I had a very \u201cinteresting\u201d air shipment rejection recently. Let me tell you what happened.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-859409 alignleft\" src=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/11\/ICC_RejectedShipments_001.jpg\" alt=\"\" width=\"232\" height=\"328\" srcset=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/11\/ICC_RejectedShipments_001.jpg 477w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/11\/ICC_RejectedShipments_001-212x300.jpg 212w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/11\/ICC_RejectedShipments_001-300x425.jpg 300w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/11\/ICC_RejectedShipments_001-42x60.jpg 42w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/11\/ICC_RejectedShipments_001-64x90.jpg 64w\" sizes=\"auto, (max-width: 232px) 100vw, 232px\" \/>A client dropped off some products that needed to be prepared for air transport. It was two different UN#s and less than a liter for each product. Since it was a small volume and both fell under hazard Class 3 (UN1133 and UN1993), I decided to do the \u201cAll Packed In One\u201d option. Calculated the Q value, which equated to 0.3.\u00a0 Packaged both containers inside a 4GV packaging with plenty of absorbent material. On the outside of the box, I added one class 3 label since both UN#s are the same hazard class and included the shipping name, UN#, and quantity per each next to the class 3 label. Prepared the shipper\u2019s declaration as required when shipping under All Packed In One.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Package and four copies of colored shipper\u2019s declaration were picked up by the client\u2019s carrier. Usually, this is the end of our service.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following day I get an email from our client who said the package was rejected by the airline and he has to ship it via ground now. He had sent over the checklist. The following was the reasons for rejection:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">17 \u2013 Wording \u201cOverpack Used\u201d<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">30 &#8211; Same number and type of packagings and overpacks delivered as shown on DGD<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">42 \u2013 The label(s) identifying the Primary hazard as per 4.2, Column D properly affixed.\u00a0\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">From what I understood of this rejected checklist is that \u201cthey\u201d took the one package that I had repacked and placed it inside an overpack, i.e., pallet, so clearly it\u2019s no longer compliant for air transport. I asked my client if that was the case, and he said no. His carrier delivered one box. I told him that\u2019s not possible as none of the rejected reasons line up with what I had done, explained what each of those rejections meant and how that\u2019s not related to the package by itself. I had sent him pictures of the completed package so he understood my confusion on how this package could be rejected.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I asked him to follow up with the airline and ask for a picture of the shipment as it was delivered to them. He said he will. I followed up with my client a couple of days later for an update and he said he still hasn\u2019t heard back.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a common error when untrained folks handle dangerous goods. Although the package itself is prepared correctly, they assume they can consolidate it with other packages for ease of shipping. Unfortunately, when it comes to dangerous goods, the rules are quite specific, and any alteration (i.e., placing on a pallet) causes delays and rejections.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By the way, I still haven\u2019t heard back from my client. I assume something somewhere was altered; hence, no response.\u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/newsletter-signup\/\"><span style=\"font-weight: 400;\">Stay up to date and sign up for our newsletter!<\/span><\/a><\/p>\n<p><em><strong>We have all the products, services and training you need to ensure your staff is properly trained and informed.<\/strong><\/em><\/p>\n<table style=\"width: 100%;\">\n<tbody>\n<tr>\n<td><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/services\/repacking-services\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-206043\" src=\"https:\/\/www.thecompliancecenter.com\/wp-content\/uploads\/2019\/09\/repacking_box-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2019\/09\/repacking_box-150x150.jpg 150w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2019\/09\/repacking_box-100x100.jpg 100w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2019\/09\/repacking_box-140x140.jpg 140w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2019\/09\/repacking_box-64x65.jpg 64w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><br \/>\n<a href=\"https:\/\/www.thecompliancecenter.com\/ca\/services\/repacking-services\/\">Repacking Services<\/a><\/td>\n<td><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/product-category\/forms\/shipping-by-air-declaration\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-209385\" src=\"https:\/\/www.thecompliancecenter.com\/wp-content\/uploads\/2019\/11\/ICC_Forms_ShippingAir-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/a><br \/>\n<a href=\"https:\/\/www.thecompliancecenter.com\/ca\/product-category\/forms\/shipping-by-air-declaration\/\">Shipping by Air Declaration<\/a><\/td>\n<td><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/packaging\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-209549\" src=\"https:\/\/www.thecompliancecenter.com\/wp-content\/uploads\/2019\/11\/ICC_Packaging_4GVUNVariation-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/a><br \/>\n<a href=\"https:\/\/www.thecompliancecenter.com\/ca\/packaging\/\">UN Approved Packaging<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>I had a very \u201cinteresting\u201d air shipment rejection recently. Let me tell you what happened.\u00a0 A client dropped off some&#8230;<\/p>\n","protected":false},"author":12565,"featured_media":859404,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2402,2494,3266,3267,4000,5070,5076,5085,5086,5088],"tags":[2362,2364,2429,2443,2455,2496,2574,2648,4010],"class_list":["post-859403","post","type-post","status-publish","format-standard","has-post-thumbnail","category-safety-2","category-iata-and-icao","category-adventures-in-repacking","category-regulatory-helpdesk","category-air-transport-popular-topic","category-air-transportation","category-iata","category-un-packaging","category-labeling","category-documentation","tag-dangerous-goods","tag-hazmat","tag-regulations","tag-safety","tag-iata","tag-shipping","tag-hazardous-materials","tag-hazcom","tag-dg-hazmat-labels"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rejected package but checklist doesn\u2019t reference prepared package | ICC<\/title>\n<meta name=\"description\" content=\"Learn how we helped guide our client through a rejected shipment. 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