{"id":883837,"date":"2025-02-13T07:00:09","date_gmt":"2025-02-13T12:00:09","guid":{"rendered":"https:\/\/www.thecompliancecenter.com\/ca\/?p=883837"},"modified":"2025-09-05T03:09:54","modified_gmt":"2025-09-05T07:09:54","slug":"ways-to-get-your-shipment-rejected","status":"publish","type":"post","link":"https:\/\/www.thecompliancecenter.com\/ca\/help-center\/articles\/ways-to-get-your-shipment-rejected\/","title":{"rendered":"Ways to Get Your Shipment Rejected"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-883833\" src=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2025\/02\/ICC_Avoid-Rejection_Feb2025_Blog.png\" alt=\"\" width=\"1000\" height=\"300\" srcset=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2025\/02\/ICC_Avoid-Rejection_Feb2025_Blog.png 1000w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2025\/02\/ICC_Avoid-Rejection_Feb2025_Blog-300x90.png 300w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2025\/02\/ICC_Avoid-Rejection_Feb2025_Blog-768x230.png 768w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2025\/02\/ICC_Avoid-Rejection_Feb2025_Blog-600x180.png 600w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2025\/02\/ICC_Avoid-Rejection_Feb2025_Blog-190x57.png 190w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<h2><strong>Ways to get your shipment rejected<\/strong><\/h2>\n<p>When shipping dangerous goods by air, precision is essential. You must cross all your &#8220;t\u2019s&#8221; and dot all your &#8220;i\u2019s&#8221;. If you don\u2019t, the acceptance staff who assesses your package will certainly reject your package.<\/p>\n<p>As a shipper, what is worse than having that early am Saturday delivery arrive back at your facility Monday morning!? What a way to start the week: angry salesperson, angry boss, and most importantly, an upset customer!<\/p>\n<h4>Here are a few things to watch out for:<\/h4>\n<p>Make sure your shipping description is complete. This means watching for things like the technical name indicated by the * after the shipping name. Just because you have an N.O.S. does not mean a technical name is needed. This is not a \u201cmay\u201d situation.<\/p>\n<p>Ensure your declaration has a red border. You can get red border paper for your black-and-white printer or print it on a color printer. However, you cannot color the border yourself.<\/p>\n<p>Some carriers, like FedEx, insist you use error-checking software (FX-18). You can use the FedEx system or subscribe to approved software (ICC sells <a href=\"https:\/\/www.thecompliancecenter.com\/services\/dgoffice\/\">DG Office<\/a>). How does FedEx know error-checking software was used? A little logo is in the blank box on the right side of the declaration.<\/p>\n<p>Ensure you have checked the operator and state variations. These are updated annually and often more frequently with an Addendum.<\/p>\n<ul>\n<li>Are the labels correctly placed on the package?<\/li>\n<li>Are the labels positioned at a 45-degree angle (square-on-point)?<\/li>\n<li>Do the labels stay clear of the package edge?<\/li>\n<li>Are the labels free of crinkles?<\/li>\n<li>Are the UN number, shipping name, and net weight (if needed) not near the hazard class label?<\/li>\n<\/ul>\n<p>Your package could be refused if you answered &#8220;NO&#8221; to any of these questions.<\/p>\n<p>Remember, the driver who picks up your package is not the one accepting the package. That is done at the terminal. So just because the package leaves your facility, it is not truly accepted until the acceptance team has reviewed it.<\/p>\n<p>Before preparing a package, ensure adequate training, and do not rush. If you get distracted by a coworker, check, check, and check again that you have not missed a step.<\/p>\n<p>Do you have questions about shipping dangerous goods by air? Our team of experts is just a call away for our customers at\u00a0<a href=\"https:\/\/www.thecompliancecenter.com\/ca\/general-information-request\/\" target=\"_blank\" rel=\"noopener\">send us an email,<\/a>\u00a0we\u2019re happy to help.<\/p>\n<h2><strong><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/newsletter-signup\/\" target=\"_blank\" rel=\"noopener\">Stay up to date and sign up for our newsletter!<\/a><\/strong><\/h2>\n<p><em><strong>We have all the products, services and training you need to ensure your staff is properly trained and informed.<\/strong><\/em><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-thumbnail wp-image-882681\" src=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-150x150.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-150x150.png 150w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-300x300.png 300w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-1024x1024.png 1024w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-768x768.png 768w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-140x140.png 140w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-100x100.png 100w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-500x500.png 500w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-350x350.png 350w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-1000x1000.png 1000w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-800x800.png 800w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-600x600.png 600w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-60x60.png 60w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25-90x90.png 90w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2024\/08\/BK-IATA25.png 1251w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/product-category\/publications\/iata\/\" target=\"_blank\" rel=\"noopener\"><span class=\"EOP SCXW60583532 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">IATA DGR<\/span><\/a><\/td>\n<td style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-thumbnail wp-image-734559\" src=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-150x150.png\" alt=\"Shipping Dangerous Goods by Air (IATA) - Virtual Live 3 Day Training\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-150x150.png 150w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-300x299.png 300w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-100x100.png 100w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-140x140.png 140w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-60x60.png 60w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-90x90.png 90w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E-64x64.png 64w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2021\/02\/VT-AIR10E.png 325w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/product\/vt-air10e\/\" target=\"_blank\" rel=\"noopener\"><span class=\"TextRun SCXW37566296 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW37566296 BCX0\">Shipping DG by<br \/>\nAir Training<\/span><\/span><span class=\"EOP SCXW37566296 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/a><\/td>\n<td style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-thumbnail wp-image-857708\" src=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-150x150.png\" alt=\"4GV Securepacc Complete Shipping Kit - 2 x Molded Pulp Pods\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-150x150.png 150w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-300x300.png 300w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-100x100.png 100w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-140x140.png 140w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-60x60.png 60w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-90x90.png 90w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF-64x64.png 64w, https:\/\/www.thecompliancecenter.com\/ca\/wp-content\/uploads\/sites\/4\/2018\/10\/PK-52SPVF.png 325w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><a href=\"https:\/\/www.thecompliancecenter.com\/ca\/product\/pk-52spvf\/\" target=\"_blank\" rel=\"noopener\"><span class=\"TextRun SCXW151792318 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW151792318 BCX0\">4GV\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW151792318 BCX0\">Securepacc<\/span><span class=\"NormalTextRun SCXW151792318 BCX0\">\u00a0Complete<br \/>\nShipping Kit<\/span><\/span><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Ways to get your shipment rejected When shipping dangerous goods by air, precision is essential. You must cross all your&#8230;<\/p>\n","protected":false},"author":12549,"featured_media":883833,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2494,4000,4037,5070,5076,5086,5088,5089],"tags":[2362,2364,2429,2443,2455,2496,2574,4010],"class_list":["post-883837","post","type-post","status-publish","format-standard","has-post-thumbnail","category-iata-and-icao","category-air-transport-popular-topic","category-compliance-training","category-air-transportation","category-iata","category-labeling","category-documentation","category-training","tag-dangerous-goods","tag-hazmat","tag-regulations","tag-safety","tag-iata","tag-shipping","tag-hazardous-materials","tag-dg-hazmat-labels"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ways to get your shipment rejected | 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