We are pleased to announce that

ICC Compliance Center Has Acquired Regulatory Company iHazmat

ICC The Compliance Center Inc. has acquired iHazmat Regulatory Ltd., a multiservice dangerous goods regulatory company located in Burnaby, British Columbia that offers training, SDS authoring, repacking services, and other compliance products, as of June 7th, 2021. Both companies are excited for the acquisition, which will offer a broader range of quality regulatory services and products to a greater number of customers.

Through this acquisition, iHazmat Ltd. will become iHazmat, A Division of ICC Compliance Center. Clients of iHazmat will have access to an increased range of comprehensive courses, classes, and material to choose from. They will also have access to a wider range of high-quality products including labels, placards, and dangerous goods packaging that ICC Compliance Center has become well-known for industry wide.

View our Press Release Here!

Extensive Regulatory and Compliance Training Courses

While iHazmat training courses are currently still available for purchase, we encourage you to view ICC’s robust library of regulatory and compliance courses taught by industry experts:

See What Our Students Are Saying

”I just want to take the time to acknowledge how much clearer I comprehended the course this time. I sincerely thank you for the time, care and consideration you put into your teaching and express that your passion for your position is very evident.
Nicole

”Paula has a great wealth of knowledge and I thoroughly enjoyed her class. She allows for questions and interaction of the class [...] If you have never taken her class, you are missing out on a lot. I strongly recommend her for DOT, IMDG and IATA training.
Lucy

”... I have learned so much; from hands-on experience to one-on-one training. [Racheal] personally made me feel comfortable in learning Dangerous Goods, which helped me be able to ship my own shipments with confidence and knowledge...
Name Withheld

”The classes were wonderful, we hated to see it end and everyone loved Andy, he is the best.
Jerald

”I was really worried [...] that I was not going to be able to keep up, but you are a great teacher!
Andrea

”I am very impressed with the presentation and I felt our instructor was outstanding!
C & M Forwarding Co., Inc.

”The teacher was great and had a huge amount of info to share with us.
Brandon

Premium Products and Services

Take a look at some of the premium products that ICC customers can choose from:

Labels

UN Approved Packaging & Boxes

Placards

FAQ’s for Previous iHazmat Customers

Will I phone/fax the same number to submit an order?

Yes, the local phone number will remain the same. These calls will be answered either locally as in the past or by our Customer Relationship Center (CRC) who will be happy to take your order or help you with any regulatory/compliance needs. You can also call directly at 1-888-977-4834 to place an order.

Will I speak to the same customer service personnel?

iHazmat customers will now be directed to the ICC Customer Relationship Center (CRC). Our CRC representatives are knowledgeable, helpful, and well-trained. They have been helping customers with their regulatory inquiries and needs for over 35 years and have helped our customers navigate many demanding and difficult regulatory situations.

Will I receive a new customer account number?

Yes, ICC’s customer and order management system is separate from the iHazmat system, so if you are new customer to ICC, we will issue you a new account number upon your first order with us after June 7, 2021.

Where and who do I submit payment to for my orders and services?

Effective June 7, 2021, all payments and cheques should be made out to ICC Compliance Center and sent to:

Accounts Receivable, ICC Compliance Center
88 Lindsay Avenue
Dorval, QC
H9P 2T8

Those customers paying via EFT will have to make changes in their payment routing. For assistance with this, please contact our Accounts Receivables department at 1-888-977-4834 if you have not received the banking information.

Will email addresses change for iHazmat staff?

All existing emails for iHazmat staff will continue to be directed to the appropriate staff receiving those emails. For any further communications/replies, you will notice the iHazmat email address being updated with the following format: [email protected].

Will existing contracts with iHazmat remain valid?

Any contracts with iHazmat will be reviewed and audited on an individual basis. If you have any questions or concerns, please feel free to contact us and we will be happy to help you.

Will the products that I order from iHazmat be the same as it was before?

No, the products that you purchase from ICC will differ from those you received from iHazmat. Having been in the dangerous goods regulatory and compliance industry for over 33 years, ICC endeavours to provide our clients with premium products, and previous iHazmat customers will notice an improvement in both the quality and price of the products they order.

As the manufacturer of the majority of the products that we supply for our customers, we are able to ensure their quality throughout the production process. For those products that we do not manufacture, we have vendors who promise the same high quality in their materials and products.

We also offer an abundant catalogue of products, training courses, and other services available to ICC customers, and have friendly, knowledgeable Customer Relationship representatives to help if you get stuck or have any questions!

Will the process for registering for training remain the same?

The process for training course registration will change from that which iHazmat customers are accustomed to. The ICC process of online registration for training courses is simple and streamlined, but if you do have questions or get stuck, we have supportive Customer Relationship representatives ready to help! Our National Training Coordinator is also available to help you find the best courses for your regulatory and compliance needs.

We’re also proud to provide ICC customers with an extensive library of online courses, available in both pre-recorded and virtual-live format. Please visit the Training section of our website for more information!

Will the current iHazmat location remain open?

No, all operations will move to our local branch located at:

1600 Derwent Way, Unit 12
Delta, BC
V3M 6M5

For over 35 years, we have been proud to serve customers in Vancouver, BC and nationally in Edmonton AB, Mississauga ON, and Dorval QC, as well as in the United States in Niagara Falls NY, and Houston TX. Regardless of our location, our mission is to provide our customers with expert and quality driven solutions, services, and products which surpass expectation and provide complete customer satisfaction.

Who will I be working with on a daily basis?

You will continue to deal with knowledgeable experts who will assist you with all of your compliance needs. Our CRC representatives and our expanded Regulatory/Compliance department have over 190 years of combined knowledge and experience in helping customers navigate the ever-evolving regulatory and compliance landscape.

Will my regulatory/compliance questions still be addressed?

Absolutely – our commitment to our customers is constant, and we have a free Regulatory Helpline (1-855-734-5469) exclusively for ICC customers who need help getting immediate answers for their regulatory inquiries.

We also have many other resources and means to connect with us to help with any questions you may have. To reach out to one of our Customer Relationship representatives via phone, call 1-888-977-4834 or please feel free to submit an inquiry via the contact form on our website.