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Have Your Say: 2024 ERG Satisfaction Survey

By January 20, 2026Industry News

Have Your Say: 2024 ERG Satisfaction Survey

Transport Canada, CANUTEC, and the Emergency Response Guidebook (ERG) team are requesting maximum participation from users across Canada in the 2024 ERG Satisfaction Survey. At ICC, our Regulatory Experts strongly encourage all clients and ERG users to take part.

If you rely on the ERG during emergency situations, this is your opportunity to help shape future updates and ensure the guide continues to support safe, effective, and compliant decision-making.

Who Should Take This Survey?

This survey is intended for anyone who uses or relies on the ERG, including:

  • Emergency responders and HazMat teams
  • Drivers transporting dangerous goods
  • Safety managers and supervisors
  • Emergency planners and coordinators
  • Organizations responsible for emergency preparedness

If the ERG plays a role in your operations, your feedback is essential.

Why Your Feedback Matters

Most of the survey questions focus specifically on the 2024 edition of the ERG and how it performs in real-world scenarios. Participants are encouraged to:

  • Share experiences and challenges using the ERG
  • Provide feedback on clarity, usability, and accuracy
  • Learn about available downloadable PDFs and mobile app options
  • Verify whether emergency vehicles are equipped with the ERG and if it is current
  • Help improve critical content such as UN numbers, ERG numbers, and response guidance

Key Reasons to Participate

  • Most questions focus on the 2024 ERG.
  • Share your experiences or challenges using the ERG.
  • Learn about downloadable PDFs and mobile app options for emergency response guidance.
  • Verify if your emergency vehicles have the ERG and whether it is up-to-date.
  • Help improve ERG content and accuracy, including UN numbers, ERG numbers, and other essential information.

At ICC, our Regulatory Experts routinely see gaps between emergency response tools, safety data sheets, and real-world use. This survey is an important opportunity to help close those gaps and strengthen emergency response outcomes.

More Than a Survey: A Quick ERG Readiness Check

While the survey takes only 5–10 minutes to complete, it also serves as a valuable prompt to review your own emergency preparedness. As you participate, consider:

  • Is the ERG present in all emergency vehicles?
  • Is it the most current edition?
  • Are personnel trained to use it effectively under pressure?
  • Does your ERG align with your technical documentation and safety data sheets?

Taking a moment to confirm these details can help reduce risk and support compliance during high-stress emergency situations.

Your Input Helps Improve Emergency Response Across Canada

Survey results help inform future updates to the ERG and related emergency response resources. By participating, you’re contributing to improved guidance that emergency professionals across Canada depend on when it matters most.

👉 Take the ERG Satisfaction Survey here:

https://www.surveymonkey.ca/r/XTCFBXS?lang=en

Supporting Safer Emergency Response Across Canada

Your input helps improve emergency response guidance across Canada. Speak with our Regulatory Experts about emergency response compliance – call 855.734.5469 or send us an email, we’re happy to help.

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Elton Woodfine

Elton Woodfine

Elton Woodfine CD (Canadian Decoration) served 22 years as a member of the Canadian Forces. Initially as an Infantry section Commander in the Princess Patricia Canadian Lite Infantry (PPCLI), he served on two peace keeping missions in the former Yugoslavia, and one combat tour in Afghanistan where his unit was awarded the Governor General Unit Citation for actions in combat. He then continued to serve as a member of the Royal Canadian Air Force as a firefighter, where he completed a diploma in Fire Science/ Fire-fighting from Memorial University and Occupational Health and Safety diploma from the University of New Brunswick. Lastly, in his career with the Canadian Forces, he served as a member of the Joint Incident Response Unit (CJIRU) as a Chemical, Biological, Radiological and Nuclear Operator (CBRN Op), part of the Canadian Special Operation Command (CANSOFCOM). Upon his retirement from the Canadian Forces, he took a position as a Life Cycle Management of hazardous materials instructor for the logistical branch of the Department of National Defense and is knowledgeable in NFCC, CEPA 1999, IMHWR, TDGR, ICAO, IATA, IMDG, GHS and OH&S federal regulations.